Normal
Just a FYI at our shop we will install customers own parts.... However. We charge a higher labor rate(10 bucks more) and no warranty on part, that would be the customers responsibility. The simple reason for this is that we are notmaking a profit on the part, and we didn't buy the part, sohow can we warranty it, also when customers bring in theirown parts, quite often it's wrong and we end up wasting ourtime on somthing that we won't make any money on anyways so we try to discourage it. 99/100 the customer will be more satisfied if we supply the parts just because it causes less heartache if the job needs to be warrantied later.
Just a FYI at our shop we will install customers own parts.... However. We charge a higher labor rate(10 bucks more) and no warranty on part, that would be the customers responsibility. The simple reason for this is that we are not
making a profit on the part, and we didn't buy the part, so
how can we warranty it, also when customers bring in their
own parts, quite often it's wrong and we end up wasting our
time on somthing that we won't make any money on anyways so we try to discourage it. 99/100 the customer will be more satisfied if we supply the parts just because it causes less heartache if the job needs to be warrantied later.