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<blockquote data-quote="ossagp" data-source="post: 199677" data-attributes="member: 1650"><p>I was always conscious of how things might be perceived by a customer, so it struck me as odd they would have that exchange in front of me. I know i can feel a speaker and know when it is working or not. I use a welding and sometimes mechanical service which is owned by a man who doesnt have hearing, or speech. When he says he can do something, he really can. </p><p></p><p>Since it wasn't actually a car I owned and I figured that they have the obligation to fix it, but the right to do it with whatever staff they wanted to use I wasn't even going to ask. It was right the second time. But man, I would have hidden that conversation. 2x for a CW organization was really a pretty good "repair ratio" as we were to find out later on.</p></blockquote><p></p>
[QUOTE="ossagp, post: 199677, member: 1650"] I was always conscious of how things might be perceived by a customer, so it struck me as odd they would have that exchange in front of me. I know i can feel a speaker and know when it is working or not. I use a welding and sometimes mechanical service which is owned by a man who doesnt have hearing, or speech. When he says he can do something, he really can. Since it wasn't actually a car I owned and I figured that they have the obligation to fix it, but the right to do it with whatever staff they wanted to use I wasn't even going to ask. It was right the second time. But man, I would have hidden that conversation. 2x for a CW organization was really a pretty good "repair ratio" as we were to find out later on. [/QUOTE]
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